Tuesday, January 14, 2014

Understanding the 'Users' Features

It's nice to have a helping hand. With Squareberry you can add any number of users to your account to contribute to your communications and marketing. Additional users can schedule message, add events, run promotions and more. It is important to understand the different user levels and what kind of access each user would have.

Administrators vs Authors

For both Administrators and Authors you must provide a first name, last name and email address. The email address is how access is gained to the account. This address will be sent an email with instructions on activating their login and accessing the account. For Administrators, nothing else is needed. Administrators have full access to the account and the ability to add/edit anything.

Authors have more options. Authors can be limited by content type (Events, Messages, Promotions) and by category. If categories are selected, the Author can only access events/promotions in that category. When allowing an author to schedule messages, you can then select the social accounts they can publish to.

Author Flexibility

The flexibility for creating authors means they can be limited to any type of content. If you want someone who can only schedule messages to Twitter, you can do that. If you want someone who can only create events and only in two specific categories, you can do that too.

Build Your Team

In some cases, it is difficult for one individual to be entering all the content for an organization. Building a team of contributors can help streamline content adding. Larger organizations such as churches and schools can make authors who are responsible for their department or area. Assess your organization and decide what kind of arrangement will work best for you. Squareberry's flexibility will allow you to build a team to your liking.

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