Tuesday, September 17, 2013

Understand Your Account Settings

It is important to fully understand all aspects of your Squareberry account. This week we wanted to take a quick look at the Settings area found in the Account Management drop down. These settings can alter small aspects of how your accounts works and control who gets updates/alerts.

After adjusting any setting, make sure you hit the "update" button at the bottom of the page to save the changes you have made.

Account Image

The Account Image is a square graphic that shows in various areas. Your Account Image will show up in the top left corner of your calendars and the top left corner of your events and promotions. The Account Image is usually accompanied by your account name and helps identify your calendars, events and promotions as yours.

Default Event View

Your Default Event View determines which event view is seen at www.squareberry.com/. You can select one of your existing event views that you have created in the calendar & widgets area.

Email Addresses

The "Contact Email" is used for general contact and category Snag approvals. If your categories are set to require approval before being snagged, snag requests will be sent to this address for approval.

The "Reply To Email Address" dictates the reply-to address for all emails sent from your account to followers. This includes emails sent to individuals who have subscribed to categories to get reminders in your account.

The "Email To Send Alerts To" determines the address that is emailed when there is an issue in your Squareberry account. The most common alert emails are Facebook ReAuthorizations and Social Account issues. This makes sure you are alerted when publishing is no longer working so that you can quickly restore any connections that need to be fixed. Alert emails can be disabled by selecting the checkbox for "Disable Alert Emails".

Default Category Icon

The default category icon is used for events and promotions that are in more than one category. This allows you to select a more generic icon to use when multi-category events and promotions are displayed on your calendars and widgets.

Date Format Settings

The date format is simple. It determines what format your dates are displayed in throughout your account and on your events.

Advanced Settings

These settings are set-up by default but can be altered for your account. These advanced settings dictate certain publishing times and behaviors.

The “Special Happenings Publishing Time” controls the time at which social message reminders for “All Day” “Time TDB” and “CANCELED” happenings are to be sent.

The “Account Start of Night” and “Account End of Night” determine the range of time that social messages use the word “tonight” to describe events. For example: You have an event that starts at 1 AM on Sunday, a social message sent on Saturday would say “Tonight at 1 AM” instead of “Tomorrow at 1 AM” if your “Account End of Night” is after 1 AM.

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