Tuesday, July 23, 2013

Track How Your Events & Promotions Perform

There is a lot of talk about analytics, metrics and return on investment when it comes to online marketing. Most of the time the focus is on how many clicks your organization gets, how much traffic you see or your number of "Likes" on Facebook. For most organizations, the most important thing to measure is how they actually do in the real world. Squareberry's event and promotion features are designed to help you market real world activities and specials that can lead to greater attendance and higher sales.

Events - Count It

Tracking the effectiveness of your "Events" is pretty straightforward. Simply count the number of people who show up for your event. This can be accomplished by having someone at the front entrance who's job is to count, running a raffle that everyone participates in or by counting "groups" based on number of transactions/checks.

Getting any kind of count can help you in your long term goals. If you track the attendance of your events you will be able to recognize trends and adjust to them. If your numbers begin to drop, you will know you need to mix it up or promote your event in different ways.

Promotions - Count It

For retails stores and restaurants, counting promotions is fairly easy. Your Point of Sale (POS) system should offer a promotion/coupon feature. You can input the promotion manually each time someone shows you their coupon or you can utilize the barcode feature to scan the coupon right off printed coupons and mobile devices. Your POS system should keep track of how many times your promotions was used by customers.

Sales - The Last Word

For businesses, the most important things to track is sales. This is obviously something you will already be doing. You may want to look at sales during periods or on days where you run promotions/events compared with days when no special happenings are going on.

Sales should be the last word and determining factor. You may feel your promotions or events was not as popular as you hoped, but your sales may have still seen a healthy boost and the effects could be ongoing from that boost. Sales numbers will always be king.

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