When creating a Listen & Count poll, you can add various keywords to listen for. For each keyword you can add aliases. Aliases are other words that count as responses for that same keyword. Below are a few tips to on using the aliases feature.
Typos are fairly common on mobile devices (or even on the computer). Listen & Count polls are conducted via web widgets as well as Twitter and SMS. It is not uncommon for someone to type a response with a misspelling. You will want to make sure this misspelling is also counted as a response. Put common misspellings of your keyword as aliases. If someone submits one of these misspellings as a response it will still be counted.
Synonyms or Related Words
Many words have synonyms or shortened versions. These alternative words may be submitted by your followers. You don;t want to miss a response simply because someone typed a word that is not the exact word you wanted.
Below are some examples use the two strategies for aliases mentioned above.
- Keyword: Chocolate
- Aliases: coco, cocoa, chocolat, choclate, choco, chocolte
- Keyword: Vanilla
- Aliases: vanilla, vanill, vnilla, vanila, french vanilla