Tuesday, February 25, 2014

Recapping Our Second Understanding Series

For the past six weeks, we have been taking a closer look at various aspects of Squareberry. Our "Understanding" series has provided insightful looks into popular features and management of your account.

Wait, this may sound familiar. It is. This is our second "Understanding" series of blog posts. You can check out the first series here.

The Understanding series helps you do just that. Fully understand all the features and capabilities your Squareberry account offers. If you missed any of these posts, read below to catch up now.

Understanding the ‘Users’ Features

Read the Full Article >

Understanding Categories

Read the Full Article >

Understanding SMS in Squareberry

Read the Full Article >

Understanding Location Features

Read the Full Article >

Understanding Repeating Content

Read the Full Article >

Understanding Other Things – FAQs

Read the Full Article >

We Love Hearing From our Users

If you have any ideas for articles or features you want to see blog posts about, let us know. You can tell us on the Forum or email us at squareberry@squareberry.com.

Tuesday, February 11, 2014

Understanding Repeating Content

Squareberry is built like a calendar, allowing you to easily schedule and repeat content far in advance. Social media messages, mobile messages, events and coupon promotions can all be scheduled on the Planner - a calendar-like interface. This content can be repeated in a variety of ways and understanding how to use the repeating features can help you as you plan your marketing communications.

The Scheduled Date

In Squareberry, the original date you schedule your item on is always used. For example, if you schedule an event on Friday and then choose to repeat every Monday, the events will be on that Friday and then then following Mondays. The first instance does not have to fall into the repeating "pattern".

Of course, the initial instance can fall into the pattern. Using the above example you would simply schedule the first instance on the Monday. It would use that Monday and repeat on the following Mondays.

Repeat Options

Each item you want to schedule has a repeat option. Click the checkbox if you want to repeat it. After you click this, the repeat options will display. By default "Daily" is selected from the drop down menu. The other options are "Weekly", "Monthly" and "Yearly".


A daily repeat can be set to repeat every X number of days. "1" would mean every day, "2" would mean every other day and so on. You can also select to repeat every weekday.


A weekly repeat can be set to repeat every X number of weeks. Then days of the week or selected to repeat on. You can select one or more days to repeat on.


There are two ways to repeat monthly. First, you can repeat by the date of the month. For example, Day 3 of every 1 month. Second, you can do a conditional repeat based on the day. For example, you can repeat on the second Thursday of every month.


Yearly repeat options are similar to monthly but only happen once a year. You can select a specific date to repeat on or a conditional repeat such as second Tuesday of March.

  • Your repeat options for all of the above can be set to end after a certain number of repeats, end on a certain date or never end. You can also select specific dates to skip.
  • Tuesday, February 4, 2014

    Understanding Location Features

    Locations features in Squareberry help tie your events and promotions to the real world and drive attendance to your locations. Understanding how the location features work is essential to maximizing your real world events and promotions.

    Creating & Editing Locations

    Most of the fields for creating a location are pretty straightforward. You start by naming the location. This name is shown wherever the location is shown. Next you provide the street address, city, state/province and postal code. You will then select the country from the drop down menu of options. The map below the address fields updates to place the pin at that location. The pin can also be dragged and dropped to adjust exactly where it shows. This is useful if you want to display the entrance to the parking area or a specific part of your facilities.

    Your location can be connected to Foursquare for showing check-in stats. Nearby Foursquare locales are pulled in from Foursquare and you can select yours from the drop down menu.

    The notes field is where you can provide useful information for your guests. For example, you may say "Park in the garage and we will validate your parking ticket." or "Take the elevators to the 2nd floor and turn right." Adding useful notes to your location can give first time visitors quick info on getting to where you are. The notes you add are displayed along with the location.

    Where Locations Display

    When creating and editing events and promotions, you can tag them with one or more locations. These locations will display with that event or promotion. This is the ultimate call to action as it offers a visual map of where your happening is taking place and offers directional features to guide visitors there.